Cancellation & Refund Policy

Any ticket purchased is meant solely and exclusively for personal use by the person in whose name the ticket has been issued. Tickets are not a transferable property and cannot be resold, transferred or conveyed to any person unless prior written and express permission has been provided by the event organizer. Any person found abusing tickets for personal gain or for commercial use shall be liable to suitable legal proceedings including those related to black marketing and financial & criminal fraud.

If the Event Organizer finds that You are transferring or selling, or You had in the past transferred or sold, Your tickets, through any mode, including social media platforms, other ticketing platforms, by hand, thereby allowing any other person to access the Event without purchasing the ticket from Mathrubhumi Platform, then the Event Organizer may initiate suitable legal proceedings.

Tickets once sold cannot be exchanged, cancelled, modified, transferred, or refunded, and You shall not make any request for modifications in the ticket, including change in date, time, location, or category. Please make sure You check the date, time, and location before You book Your tickets. If You wish to change or modify your ticket details, the same shall be entirely at the discretion of the Event Organizer.

If the event is cancelled, Mathrubhumi will issue refund for the ticket. A refund is issued to the original payment method and will be processed in 5-7 business days, and any query related to delay in a refund will be resolved as per the provisions of this T&c